1. Information We Collect
We collect personal information in various ways, including through ticket purchases, sign-ups, and event participation:
- Personal Identification Information: This includes your name, email address, phone number, postal address, and other relevant details.
- Payment Information: If you purchase tickets or merchandise, we collect payment details (e.g., credit card information) through secure payment processing services.
- Event Registration Information: If you register for the festival or any of its activities, we collect details about your registration, preferences, and special requests.
- Usage Data: We may collect data on how you interact with our website, mobile apps, and event platforms, including your browsing behavior, device type, and IP address.
- Photographs and Videos: We may capture images, photos, or videos at the festival for marketing purposes. By attending, you consent to being recorded or photographed during the event.
2. How We Use Your Information
We use the personal information you provide to:
- Process Transactions: To process your ticket purchases, merchandise orders, or donations.
- Event Communication: To send you event updates, tickets, schedules, and important notices regarding the festival.
- Promote the Event: To share promotions, special offers, and announcements, unless you opt out.
- Improve Our Services: To enhance your experience with the festival, improve our website, and provide tailored content.
- Marketing and Promotional Purposes: With your consent, we may send you newsletters, marketing materials, and event invitations.
3. Data Sharing and Disclosure
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who help us run the festival, process payments, send communications, or manage the website.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect the rights, safety, or property of others.
- Event Partners and Sponsors: We may share your information with trusted festival sponsors and partners who may want to reach out to you with event-related offers or promotions. You can opt out of these communications.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners.
4. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and ask us to correct any inaccuracies.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email you receive or by contacting us directly.
- Data Deletion: You may request the deletion of your account and personal data, subject to legal or contractual obligations.
- Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your user experience.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience with our website and during the festival. Cookies are small data files stored on your device that help us recognize you, improve our website, and analyze usage.
- Types of Cookies: Essential cookies (for site functionality), performance cookies (for website analytics), and marketing cookies (to personalize ads and promotions).
- Managing Cookies: You can disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.
7. Children’s Privacy
The Story Land Music Festival is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
